Teller I, PT

Landmark Credit Union Talent Acquisition; Town of Brookfield (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Landmark Credit Union in Wisconsin seeks a part-time teller (25–28 hrs/wk) to deliver courteous member service and handle routine cash transactions. The role supports branch operations with Saturday shifts and standard branch hours, ensuring accuracy and compliance in all tasks.

The ideal candidate has a high school diploma, cash handling or customer service experience, and strong communication skills to assist members and cross-sell basic products.

Qualifications

• High school diploma or equivalent required.
• Experience with cash handling or customer service preferred.
• Excellent verbal and written communication skills.
• Strong problem solving and organizational abilities.
• Ability to work independently and meet deadlines.
• Familiarity with branch policies and teller systems as applicable.

Responsibilities

• Provide friendly teller services and maintain balanced cash drawer daily.
• Process deposits, withdrawals, and transfers for members.
• Cross-sell basic credit union products and services.
• Handle mail deposits and ATM balancing as needed.
• May assist with open/close duties on-site with supervision.
• Assist in training other tellers as needed.
• Adhere to all policies, procedures, and regulatory requirements.
• Attend trainings at headquarters or on-site as required.
• Support branch operations and other duties as assigned.

Skills

Cash handling

Customer service

Verbal & written communication

Problem solving

Organizational skills

Independent work

Education

High School diploma or equivalent

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

This 25-28 hr/week position requires working varying weekday shifts and every Saturday.

BRANCH HOURS
Monday through Thursday, 8:30 AM to 5:30 PM
Friday, 8:30 AM to 6 PM
Saturday, 9 AM to 1 PM

NATURE AND SCOPE

Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services to members. Represents the credit union in a positive and professional manner.

REQUIREMENTS

• 1. High School diploma or equivalent.
• 2. Previous work experience with cash handling or customer service preferred.
• 3. Must possess excellent verbal and written communication skills, problem solving skills,organizational skills and the ability to work independently and within deadlines.
• 4. Must have experience or be able to gain proficiency in all programs and systems usedfor this job.
• 5. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related State and federal laws and regulations.
• 6. Must be able to stand for long periods of time.

PRINCIPAL ACCOUNTABILITIES

• 1. Provides friendly, courteous, and expedient teller and other related services to members resulting in a balanced cash drawer daily.
• 2. Cross-sells other member services.
• 3. Processes mail deposits and withdrawals.
• 4. May assist in balancing the ATM (if not performed by an outside source).
• 5. May train to perform open/closing duties (with manager on site).
• 6. May train to verify checks for other tellers.
• 7. May train to perform overrides.
• 8. May be cross trained to help in other positions within the branch.
• 9. May be required to attend training at headquarters or an off-site location.
• 10. Performs other duties as assigned.