Teller I, Bilingual

Milwaukee Succeeds; Milwaukee (WI); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Landmark Credit Union in Milwaukee is seeking a full-time teller to serve members with cash handling, deposits and withdrawals, and cross-selling services. Fluency in English and Spanish is required, with weekday shifts and alternating Saturdays. Candidates should have a High School diploma or equivalent and strong communication skills.

The role emphasizes accuracy, customer service, and adherence to policies, with opportunities to train for additional duties and branch responsibilities.

Qualifications

• High School diploma or equivalent is required.
• Previous cash handling or customer service experience is preferred.
• Excellent verbal and written communication and the ability to work independently within deadlines.

Responsibilities

• Provide friendly teller services and balance cash drawer daily.
• Cross-sell other member services.
• Process deposits and withdrawals.
• Assist in ATM balancing if needed.
• Train for opening/closing duties with on-site supervision.
• Train to verify checks and perform overrides when required.
• Cross-train to other branch positions as needed.
• Attend trainings at headquarters or off-site locations.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Written communication

Problem solving

Education

High School diploma or equivalent

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

Being bilingual, fluent in English and Spanish, is required.

This 40 hr/week position requires working weekday shifts and every other Saturday.

BRANCH HOURS

Monday through Thursday, 8:30 AM to 5:30 PM

Friday, 8:30 AM to 6 PM

Saturday, 9 AM to 1 PM

NATURE AND SCOPE

Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services to members. Represents the credit union in a positive and professional manner.

REQUIREMENTS

1. High School diploma or equivalent.
2. Previous work experience with cash handling or customer service preferred.
3. Must possess excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently and within deadlines.
4. Must have experience or be able to gain proficiency in all programs and systems used for this job.
5. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related State and federal laws and regulations.
6. Must be able to stand for long periods of time.

PRINCIPAL ACCOUNTABILITIES

1. Provides friendly, courteous, and expedient teller and other related services to members resulting in a balanced cash drawer daily.
2. Cross-sells other member services.
3. Processes mail deposits and withdrawals.
4. May assist in balancing the ATM (if not performed by an outside source).
5. May train to perform open/closing duties (with manager on site).
6. May train to verify checks for other tellers.
7. May train to perform overrides.
8. May be cross trained to help in other positions within the branch.
9. May be required to attend training at headquarters or an off-site location.
10. Performs other duties as assigned.

EEO/Veterans/Disabled

EO/AA Employer; including veterans and individuals with disabilities