Teller I: Member Services & Cash Handling

Coastal1 Credit Union; East Greenwich (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

On-site fitness center

Homebuyer assistance

Job summary

Coastal1 Credit Union in East Greenwich, RI, is seeking a Teller who will be the members’ first contact, delivering courteous service and accurate cash handling.

The ideal candidate has a strong customer service background and can explain our products and technology banking tools, helping members access services via self-service options and guidance.

Join a growing, member-focused organization with competitive pay and benefits, serving over 130,000 members across 19 RI/MA branches.

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.

Responsibilities

• Provide excellent member service from start to finish with each member.
• Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries. Perform transactions discreetly and confidentially.
• Follows established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations. Completes assigned compliance training within required time frames.
• Assists members with general account questions within the scope of their role from start to finish. Knows when to refer members to the appropriate team member for additional more in-depth services.
• Prioritizes learning about products and services, and navigate internal portals to find answers in an efficient manner.

Skills

Customer service

Cash handling

Education

High School Diploma or equivalent

Job description

Coastal1 Credit Union in East Greenwich, RI, is seeking a Teller who will be the members’ first contact, delivering courteous service and accurate cash handling.

The ideal candidate has a strong customer service background and can explain our products and technology banking tools, helping members access services via self-service options and guidance.

Join a growing, member-focused organization with competitive pay and benefits, serving over 130,000 members across 19 RI/MA branches.