Member-First Teller: Build Relationships & Bank Smarter

Coastal1; Warwick, Northern (RI, KY); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

On-site fitness center

Employee homebuyer assistance

Job summary

Coastal1 Credit Union in Warwick, RI is seeking a Teller to be the member's first point of contact at the Warwick Ave branch. The ideal candidate will have a strong customer service background with cash-handling experience.

You will provide friendly, accurate transactions and help members understand products and online tools, guiding them to access services with self-service tools. A focus on developing member relationships is essential to bank smarter.

Qualifications

• High School Diploma or equivalent required.
• Previous customer service experience preferred.

Responsibilities

• Provide excellent member service from start to finish with each member.
• Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries.
• Follows established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations. Completes assigned compliance training within required time frames.
• Assists members with general account questions within the scope of their role from start to finish. Knows when to refer members to the appropriate team member for additional more in-depth services.
• Prioritizes learning about products and services and navigate internal portals to find answers in an efficient manner.

Skills

Customer service

Cash handling

Strong communication

Education

High School Diploma or equivalent

Job description

Coastal1 Credit Union in Warwick, RI is seeking a Teller to be the member's first point of contact at the Warwick Ave branch. The ideal candidate will have a strong customer service background with cash-handling experience.

You will provide friendly, accurate transactions and help members understand products and online tools, guiding them to access services with self-service tools. A focus on developing member relationships is essential to bank smarter.