Teller I: Customer-Focused Financial Transactions

Community-First-Credit-Union-of-Florida; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Community First Credit Union of Florida is seeking a Teller to serve as the first point of contact for members, handling deposits, withdrawals and daily transactions with friendly, accurate service.

You will promote products and services, maintain accuracy in cash handling, and ensure compliance with applicable regulations. The role requires a high school diploma and prior cash-handling or customer-service experience. This position is based in Jacksonville, FL.

Qualifications

• High school diploma or equivalent required.
• Prior cash handling or customer service experience preferred.
• Ability to learn and promote financial products and services.

Responsibilities

• Process deposits, withdrawals, loan payments, cashier checks, credit card and loan advances, travelers checks, transfers, and other routine transactions.
• Follow policies for check cashing, cash ordering, check holds, and verify endorsements and identification to prevent fraud.
• Balance your cash drawer and assist with branch balancing at the end of the day.
• Provide exceptional service by greeting members, answering questions, and directing them to the right department when needed.
• Promote credit union products and services that can benefit members and make their financial lives easier.
• Ensure compliance with all applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC.

Skills

Attention to detail

Excellent communication

Product knowledge & upselling

Education

High school diploma or equivalent

Job description

Community First Credit Union of Florida is seeking a Teller to serve as the first point of contact for members, handling deposits, withdrawals and daily transactions with friendly, accurate service.

You will promote products and services, maintain accuracy in cash handling, and ensure compliance with applicable regulations. The role requires a high school diploma and prior cash-handling or customer-service experience. This position is based in Jacksonville, FL.