Community Teller: WOW Service & Cash Handling Pro

Talentify; De Pere (WI); On-site; USD 18,000 - 25,000; Full time

Job summary

Community First Credit Union seeks a Community First Teller to engage with members and manage routine cash handling with high accuracy. You will process deposits, loans payments, and transfers while delivering WOW service and maintaining cash drawer integrity.

The role emphasizes strong communication, problem solving, and cross-selling of credit union products in a community-focused environment.

Qualifications

• A high school diploma or equivalent.
• At least 1 year of cash handling experience; Teller experience is a plus.
• Excellent listening ability and verbal communication skills.
• Familiarity with Microsoft Office suite and web-based software packages.
• Passion for providing outstanding service to our members.
• The ability to work hard, find solutions, and have fun.

Responsibilities

• Provide exceptional, WOW service to internal and external members
• Receive cash and checks for deposit into members' accounts
• Cash checks for members
• Accept loan and credit card payments
• Make transactions between accounts as instructed by members
• Place proper holds on deposited items for uncollected funds
• Handle proper disbursement of cashier's checks, money orders, and gift cards
• Identify non-negotiable and fraudulent checks to avoid losses for the member and the credit union
• Accurately balance and close cash drawer at the end of each business day
• Promote, cross-sell, and refer credit union products and services to fulfill member financial needs

Skills

Active listening

Verbal communication

MS Office

Web-based software

Customer service mindset

Work ethic

Problem solving

Education

High school diploma or equivalent

Job description

Community First Credit Union seeks a Community First Teller to engage with members and manage routine cash handling with high accuracy. You will process deposits, loans payments, and transfers while delivering WOW service and maintaining cash drawer integrity.

The role emphasizes strong communication, problem solving, and cross-selling of credit union products in a community-focused environment.