Member Experience Teller I

ADP, Inc.; Jacksonville (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Community First Credit Union in Jacksonville, FL, seeks a friendly Teller to be the first point of contact for members, handling deposits, withdrawals, and routine transactions with accuracy and courtesy.

You will promote credit union products and services, answer questions, and direct members to the right department while ensuring compliance with banking regulations and risk controls in a fast-paced branch environment.

Qualifications

• Attention to detail and accuracy.
• Excellent communication and listening skills.
• Ability to learn and promote financial products and services.
• HS diploma or equivalent; cash handling or customer service experience preferred.

Responsibilities

• Accurately process deposits, withdrawals, loan payments, cashier checks, credit card and loan advances, travelers checks, transfers, and other routine transactions.
• Follow policies for check cashing, cash ordering, and check holds, and verify endorsements and identification to prevent fraud.
• Balance your cash drawer and assist with branch balancing at the end of the day.
• Provide exceptional service by greeting members, answering questions, and directing them to the right department when needed.
• Promote credit union products and services that can benefit members and make their financial lives easier.
• Ensure compliance with all applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and OFAC.

Skills

Attention to detail

Excellent communication

Promote financial products

Customer service experience

Education

High school diploma or equivalent

Job description

Community First Credit Union in Jacksonville, FL, seeks a friendly Teller to be the first point of contact for members, handling deposits, withdrawals, and routine transactions with accuracy and courtesy.

You will promote credit union products and services, answer questions, and direct members to the right department while ensuring compliance with banking regulations and risk controls in a fast-paced branch environment.