Teller I

Landmark Credit Union; West Bend (WI); On-site; USD 30,000 - 36,000; Full time

Job summary

Landmark Credit Union in West Bend, WI is seeking a full-time teller to serve members with accuracy, handle cash transactions, and promote products in a friendly, professional manner.

The position requires weekday shifts and every other Saturday; a high school diploma or equivalent and strong communication skills are essential; you will work at the branch with colleagues and adhere to policies.

Qualifications

• High School diploma or equivalent is required.
• Experience with cash handling or customer service preferred.
• Strong verbal and written communication, problem solving, and organizational skills.
• Ability to learn company policies and comply with laws and procedures.
• Ability to stand for long periods.
• Must be able to work weekday shifts and every other Saturday.

Responsibilities

• Provide friendly teller services and maintain balanced cash drawer.
• Cross-sell other member services.
• Process mail deposits and withdrawals.
• Assist in balancing the ATM if needed.
• Train to perform opening/closing duties with manager on site.
• Train to verify checks for other tellers.
• May train to perform overrides.
• Cross-train to assist in other branch positions.
• Attend training at headquarters or off-site as required.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Written communication

Problem solving

Ability to work independently

Time management

Education

High School diploma or equivalent

Tools

Banking software

POS systems

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

This 40 hr/week position requires working weekday shifts and every other Saturday.

BRANCH HOURS
Monday through Thursday, 8:30 AM to 5:30 PM
Friday, 8:30 AM to 6 PM
Saturday, 9 AM to 1 PM

NATURE AND SCOPE

Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services tomembers. Represents the credit union in a positive and professional manner.

REQUIREMENTS

• 1. High School diploma or equivalent.
• 2. Previous work experience with cash handling or customer service preferred.
• 3. Must possess excellent verbal and written communication skills, problem solving skills,organizational skills and the ability to work independently and within deadlines.
• 4. Must have experience or be able to gain proficiency in all programs and systems usedfor this job.
• 5. Must develop a thorough understanding of company policies and procedures as theyrelate to this position. Must comply with all company policies and procedures and alljob-related State and federal laws and regulations.
• 6. Must be able to stand for long periods of time.

PRINCIPAL ACCOUNTABILITIES

• 1. Provides friendly, courteous, and expedient teller and other related services tomembers resulting in a balanced cash drawer daily.
• 2. Cross-sells other member services.
• 3. Processes mail deposits and withdrawals.
• 4. May assist in balancing the ATM (if not performed by an outside source).
• 5. May train to perform open/closing duties (with manager on site).
• 6. May train to verify checks for other tellers.
• 7. May train to perform overrides.
• 8. May be cross trained to help in other positions within the branch.
• 9. May be required to attend training at headquarters or an off-site location.
• 10. Performs other duties as assigned.

EEO/Veterans/Disabled