Branch - Teller I, Bilingual, PT

Clear Destination Inc.; Milwaukee (WI); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Landmark Credit Union in Milwaukee, WI is seeking a friendly teller to provide accurate cash handling and efficient member service. You will assist with deposits, withdrawals, and basic product explanations while promoting member services.

Fluency in English and Spanish is required. The role requires varying weekday shifts and every Saturday, with strong communication skills and the ability to work independently and within deadlines.

Qualifications

• Bilingual English/Spanish is required.
• Experience with cash handling or customer service preferred.
• Must have strong verbal and written communication skills and be able to work independently and meet deadlines.

Responsibilities

• Provide teller services to members with accuracy and balance cash drawer daily.
• Cross-sell other member services as appropriate.
• Process mail deposits and withdrawals.
• Assist in ATM balancing if needed.
• May train on opening/closing duties with on-site supervision.
• May train to verify checks and perform overrides.
• May be cross-trained to help in other branch roles.
• Attend trainings at headquarters or off-site locations as required.
• Perform other duties as assigned.

Skills

Bilingual English/Spanish

Cash handling

Customer service

Verbal & written communication

Problem solving

Education

High School diploma or equivalent

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members’ financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you’ll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union.

Being bilingual, fluent in English and Spanish, is required.

This position requires working varying weekday shifts and every Saturday.

BRANCH HOURS

Monday through Thursday, 8:30 AM to 5:30 PM
Friday, 8:30 AM to 6 PM
Saturday, 9 AM to 1 PM

NATURE AND SCOPE

Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services tomembers. Represents the credit union in a positive and professional manner.

REQUIREMENTS

Being bilingual, fluent in English and Spanish, is required.

This position requires working varying weekday shifts and every Saturday.

• 1. High School diploma or equivalent.
• 2. Previous work experience with cash handling or customer service preferred.
• 3. Must possess excellent verbal and written communication skills, problem solving skills,organizational skills and the ability to work independently and within deadlines.
• 4. Must have experience or be able to gain proficiency in all programs and systems usedfor this job.
• 5. Must develop a thorough understanding of company policies and procedures as theyrelate to this position. Must comply with all company policies and procedures and alljob-related State and federal laws and regulations.
• 6. Must be able to stand for long periods of time.

PRINCIPAL ACCOUNTABILITIES

• 1. Provides friendly, courteous, and expedient teller and other related services tomembers resulting in a balanced cash drawer daily.
• 2. Cross-sells other member services.
• 3. Processes mail deposits and withdrawals.
• 4. May assist in balancing the ATM (if not performed by an outside source).
• 5. May train to perform open/closing duties (with manager on site).
• 6. May train to verify checks for other tellers.
• 7. May train to perform overrides.
• 8. May be cross trained to help in other positions within the branch.
• 9. May be required to attend training at headquarters or an off-site location.
• 10. Performs other duties as assigned.