Teller I, PT

Landmark Credit Union; Burlington (WI); On-site; USD 28,000 - 38,000; Full time

Job summary

Landmark Credit Union seeks a friendly teller at our Burlington, WI branch to serve members with accuracy and courtesy. You will handle cash transactions, explain basic products, and represent the credit union professionally.

The role requires good communication, the ability to work independently, and a willingness to learn policy details. Bilingual skills are preferred and a commitment to excellent service is essential.

Qualifications

• Proven ability to manage cash transactions accurately.
• Excellent verbal and written communication skills.
• Ability to work independently and meet deadlines.
• Basic understanding of credit union policies and procedures.
• Will be required to learn and use member-service systems.

Responsibilities

• Provide friendly teller and related services to members with accurate cash handling.
• Cross-sell other member services when appropriate.
• Process mail deposits and withdrawals.
• Assist in balancing the ATM when needed.
• Attend training at headquarters or on-site as required.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Written communication

Problem solving

Organizational skills

Independence

Team collaboration

Education

High School diploma or equivalent

Job description

At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union

Being bilingual is preferred.

This position requires working the following schedule:

• Monday - Off
• Tuesday - Off
• Wednesday - Off
• Thursday - 9:30 AM to 5:45 PM
• Friday - 9:30 AM to 5:45 PM
• Saturday - 8:45 AM to 1:15 PM

BRANCH HOURS

Monday through Thursday, 8:30 AM to 5:30 PM

Friday, 8:30 AM to 6 PM

Saturday, 9 AM to 1 PM

NATURE AND SCOPE

Performs transactional duties to serve members by receiving or paying out funds with high accuracy. Provides cash receipt and payment services in accordance with credit union policies and procedures. Presents and explains a basic number of credit union products and services to members. Represents the credit union in a positive and professional manner.

REQUIREMENTS

• 1. High School diploma or equivalent.
• 2. Previous work experience with cash handling or customer service preferred.
• 3. Must possess excellent verbal and written communication skills, problem solving skills, organizational skills and the ability to work independently and within deadlines.
• 4. Must have experience or be able to gain proficiency in all programs and systems used for this job.
• 5. Must develop a thorough understanding of company policies and procedures as they relate to this position. Must comply with all company policies and procedures and all job-related State and federal laws and regulations.
• 6. Must be able to stand for long periods of time.

PRINCIPAL ACCOUNTABILITIES

• 1. Provides friendly, courteous, and expedient teller and other related services to members resulting in a balanced cash drawer daily.
• 2. Cross-sells other member services.
• 3. Processes mail deposits and withdrawals.
• 4. May assist in balancing the ATM (if not performed by an outside source).
• 5. May train to perform open/closing duties (with manager on site).
• 6. May train to verify checks for other tellers.
• 7. May train to perform overrides.
• 8. May be cross trained to help in other positions within the branch.
• 9. May be required to attend training at headquarters or an off-site location.
• 10. Performs other duties as assigned.