Teller I

First Citizens State Bank; Whitewater (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

First Citizens State Bank in Whitewater, WI is seeking a Teller I to provide exceptional customer service while handling a range of financial transactions in a fast-paced environment.

This entry-level position requires a High School diploma, offers full-time hours, and emphasizes accuracy, confidentiality, and adherence to security procedures; prior banking or service experience is a plus.

Qualifications

• High School diploma or equivalent required.
• Previous banking or customer service experience preferred.
• Must be able to work in a fast-paced environment.

Responsibilities

• Process customer deposits, withdrawals, transfers, payments, and check cashing transactions accurately.
• Verify and validate customer identification and check signatures for compliance.
• Assist customers with account inquiries and information on products/services.
• Balance cash drawer throughout the day and at end of shift with accurate records.
• Follow security procedures to prevent fraud and report suspicious activity.
• Identify customer needs and refer to appropriate departments/products.
• Maintain confidentiality of customer information at all times.
• Provide excellent customer service with a positive, friendly attitude.
• Perform additional duties as assigned.

Skills

Strong communication

Interpersonal skills

Customer service orientation

Build relationships

Multitasking

Time management

Fast-paced environment

Basic math

Education

High School diploma or equivalent

Job description

• Location 207 West Main Street,Whitewater, WI, 53190,United States
• Employee Type FT Non-Exempt
• Required Degree High school

Reports To: Teller Supervisor or Assistant Branch Manager

As a Teller I, you will be responsible for providing exceptional customer service and performing a range of financial transactions. This is an entry-level position where you will be learning essential teller duties while maintaining accuracy, a high level of professionalism, and efficiency in a fast-paced environment.

Key Responsibilities:

• Process customer deposits, withdrawals, transfers, payments, and check cashing transactions accurately.
• Verify and validate customer identification and check signatures to ensure compliance.
• Assist customers with account inquiries and provide information on products and services.
• Balance cash drawer throughout the day and at the end of each shift to ensure accuracy. Maintain precise transaction records and ensure compliance with company policies.
• Follow security procedures to prevent fraud, report suspicious activity and ensure the safety of financial transactions.
• Identify customer needs and refer them to appropriate departments or products.
• Maintain confidentiality of customer information at all times.
• Provide excellent customer service with a positive, friendly attitude.
• Additional duties as assigned.

Qualifications:

Education: High School diploma or equivalent required
Experience: Previous experience in a banking or customer service role is preferred

Skills:

• Strong communication and interpersonal skills.
• Excellent customer service orientation and ability to build relationships.
• Ability to multitask and manage time effectively
• Ability to work in a fast-paced environment
• Basic math skills and attention to detail