Teller I

Needham Bank; Westwood (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) with match

PTO and holidays

Bonus program

Tuition reimbursement

Employee Assistance Program

Vision service plan

Disability insurance

Job summary

Needham Bank is seeking a teller at our Westwood, MA location. You will process transactions with accuracy and balance, while promoting bank products and strengthening customer relationships.

This full-time role requires a high school diploma or GED, flexibility to work Saturdays, and ability to lift 30 pounds. Strong English communication and basic computer skills are essential.

Qualifications

• High School Diploma or GED required.
• Up to two years teller or cash handling experience with balancing accuracy.
• Customer service or sales experience preferred.

Responsibilities

• Provide teller services with accuracy and balance according to policies.
• Promote bank products and refer customers to services when appropriate.
• Build strong customer relationships and contribute to referrals.
• Ensure compliance with bank policies and procedures.
• Deliver exceptional customer service and assist in other duties as needed.

Skills

Customer service

Cash handling

English proficiency

Sales

Teamwork

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RFT Westwood Branch Westwood, MA, US

Salary Range: $20.00 To $21.85 Hourly

Job Summary: Proficiently perform teller function, processing transactions with accuracy and balance according to the Bank's standards, policies and procedures. Increase the Bank's market share by maximizing sales opportunities through relationship management and business development efforts.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Demonstrate awareness, commitment and dedication to servicing and building customer relationship
• Gain full knowledge of the products and services offered by the Bank
• Promote bank products, contributes to referrals and refer or resolve customer inquiries concerning accounts or other banking services
• Responsible for operational compliance and adherence to bank policies and procedures
• Gain full understanding and knowledge of the teller function
• Consistently deliver exceptional customer service
• Perform additional duties as requested, needed or assigned

JOB REQUIREMENTS

• Ability to work a flexible schedule based on the hours of operation of the Bank, including Saturday mornings
• Ability to lift 30 pounds
• Basic knowledge of keyboard and computer skills
• Ability to perform basic arithmetic operations with the use of a calculator
• Must have basic business acumen and professionalism
• Ability to build strong relationships and alliances across the organization, exceed customer expectations, ability to adapt to change, reliable and highly motivated
• Must have reliable transportation
• Must be flexible and able to adapt to new job locations and re-assignments as directed
• Fluent in written and verbal English
• Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)

EDUCATION & EXPERIENCE

• High School Diploma or GED
• Up to two years of teller or cash handling experience with accurate balancing record
• Customer service experience and/or sales experience preferred

PAY RANGE: $20.00 - $21.85/hourly

The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.