Teller I

The Chronicle of Higher Education; Billings (MT); Presencial; USD 32.000 - 45.000; Jornada completa

Descripción de la vacante

The Chronicle of Higher Education in Billings, MT is seeking an entry-level teller to greet customers and handle broad-based banking services and transactions. You will perform basic paying and receiving functions, balance currency and coin, issue cashier checks and gift cards, and refer customers to Bank officers.

You will follow security controls and banking regulations, protect customer information, and have the opportunity to advance to a Teller II by taking on additional responsibilities

Formación

• Strong commitment to providing exceptional customer service.
• Good interpersonal/team skills with ability to develop effective working relationships.
• Previous personal/computer experience.

Responsabilidades

• Perform basic paying and receiving functions including cashing checks and processing deposits.
• Balance currency and coin, process cash advances, and issue cashier checks.
• Fill customer change orders and handle mail/night depository.
• Redeem savings bonds and manage currency exchanges as needed.
• Adhere to security controls and dual-control procedures.
• Protect customer information and follow banking regulations.

Conocimientos

Strong commitment to providing

Good interpersonal/team skills

Previous personal/computer experience

Descripción del empleo

Position General Responsibilities:

This entry level teller position is responsible for greeting customers and handling broad-based banking service and customer transactions.

Basic Qualifications:

1. Strong commitment to providing exceptional customer service.
2. Good interpersonal/team skills with ability to develop effective working relationships.
3. Previous personal/computer experience.

Dimension of Job:

This position is responsible for extensive customer contact providing broad-based banking products. In addition to handling customer transactions, the teller will make recommendations of additional products and referrals to the customers as well as leads to the Bank officers. The teller is also responsible for following banking regulations and procedures while maintaining protection of the Bank’s assets. This position also offers the opportunity of progressing to a Teller II position by taking on and learning additional responsibilities, completing teller training, and performing well at essential basic teller functions.

Position Specific Responsibilities, Duties and Competencies

Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.

1. Operational Functions:

1. Perform basic paying and receiving functions including cashing checks, handling deposits, savings withdrawals, loan and escrow accounts.
2. Balance currency and coin.
3. Fill customer change order.
4. Process mail and night depository.
5. Process cash advances.
6. Issue Cashier Checks, Visa Travel Money Cards and Visa Gift Cards.
7. Redeem US Savings Bonds.
8. Buy and sell Canadian currency.
9. Buy and sell cash internally to and from vault supply.
10. Accurately and efficiently process all transactions/work through the teller platform.
11. Responsible to follow the maintenance schedule for assigned image capturing machine.
12. Responsible for proper item storage and the protection of customer information.

2. Security/Cash Controls:

1. Safeguard assigned cash/currency at all times and adheres to cash limits.
2. Adhere to dual control procedure as defined by policy.
3. Balance assigned cash currency as defined by policy.
4. Process off-ages by end of day.
5. Assist with all other areas of securing the Bank’s cash coin and negotiable instruments.

For full description, which includes physical mental demands please see attachment.