Teller

American State Bank & Trust Company; Williston (ND); On-site; USD 32,000 - 42,000; Full time

Job summary

American State Bank & Trust Company in Williston, ND is hiring a Teller to deliver outstanding customer service and handle daily cash duties in a fast-paced banking environment.

The role requires accuracy in cash handling, balancing cash drawers, processing deposits and payments, and assisting customers with questions. Prior teller or money-handling experience is preferred; training provided, with rotating Saturday schedule.

Qualifications

• Excellent customer sales and communication skills.
• Experience with customer service is required.
• Experience handling money and balancing is necessary.
• Computer experience preferred.
• Desirable employee traits: positive attitude, quick learner, flexibility and a team oriented employee.
• Ability to operate standard office equipment (teller machines, computer terminals, coin machines, adding machines).
• Prior teller experience preferred.

Responsibilities

• Deliver superior customer service.
• Receive deposits; verify cash and endorsements.
• Accept loan payments and answer inquiries on customer loans.
• Accept checks for cashing or paying; verify endorsements.
• Sell cashier's checks, travel money cards, gift cards.
• Wrap and bag coin.
• Manage and balance cash drawer.
• Make cash advances for customers.
• Prepare change orders for customers.
• Work with Canadian exchange.
• Assist with night-depository envelopes and bags.
• Rotate Saturday schedule.
• Attend monthly employee meetings.
• Be flexible to cover teller staff on vacation or sick leave.
• Assist with other duties or projects as needed; limited interference with teller line.
• Complete all initial and annual training requirements.
• Perform other duties as required within Operations.

Skills

Customer service

Sales skills

Communication skills

Money handling

Balancing cash

Computer experience

Team oriented

Flexibility

Positive attitude

Quick learner

Job description

Description

RESPONSIBILITES:

• 1. Deliver superior customer service.
• 2. Receive deposits; verify cash and endorsements.
• 3. Accept loan payments, loan payoffs, and answer inquiries on customer loans.
• 4. Accept checks for cashing or paying, verify endorsements.
• 5. Sell cashier's checks, travel money cards, gift cards.
• 6. Wrap and bag coin.
• 7. Manage and balance cash drawer.
• 8. Make cash advances for customers.
• 9. Prepare change orders for customers.
• 10. Work with Canadian exchange.
• 11. Assist with night-depository envelopes and bags.
• 12. Tellers will be expected to work on a rotating Saturday schedule.
• 13. Duties include monthly attendance at employee meetings.
• 14. This position requires flexibility to include working for teller employees who are on vacation or sick leave.
• 15. Tellers will also be prepared to help with miscellaneous duties or projects in any other bank area that may be needed. These duties will be occasional and only when they do not interfere with teller line responsibilities.
• 16. Complete all initial and annual training requirements as outlined by ASBT.
• 17. Perform all other duties as required, consistent with the goals, objectives and responsibilities of the Operations function.

QUALIFICATIONS:

• 1. Excellent customer sales and communication skills.
• 2. Experience with customer service is required.
• 3. Experience handling money and balancing is necessary.
• 4. Computer experience preferred.
• 5. Desirable employee traits in this position are: a positive attitude, a quick learner, flexibility and a team oriented employee.
• 6. Ability to operate standard office equipment such as teller machines, computer terminals, coin machines, adding machines.
• 7. Prior teller experience preferred.

Requirements

SPECIAL REQUIREMENTS:

• 1. Confidentiality and tactfulness in dealing with bank and customer information is mandatory.
• 2. Ability to conduct relationships with co-workers, customers, the community and the overall public in a manner which will enhance the bank's image and comprehensive marketing effort.
• 3. Will be called upon from time to time to participate with community organizations and projects.
• 4. Considerable on the job training will be required.
• 5. Mobility and agility to work in different work areas, possibly at facility locations, which may include the drive-up window.
• 6. Some lifting of currency and coin bags may be required.

EOE AA M/F/Vet/Disability Member FDIC