Teller: Growth‑Oriented Client Service in Banking

Associated Bank - Corp; Missouri Valley (IA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Diversity-focused Colleague Resource G

Competitive salaries with development

Parental leave

Job summary

Associated Bank is seeking a Teller to deliver friendly service and accurate transactional processing. You will identify customer needs and refer them to colleagues for financial solutions, while promoting offers and services to support client goals.

In this front-line role, you’ll help with daily branch operations, educate customers on digital tools, and collaborate with teams across branches to ensure seamless service.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service reflecting the brand.
• Process customer transactions accurately and efficiently.
• Identify needs and refer customers to colleagues for solutions.
• Promote current offers, products, and services.
• Support branch operations, vaults, night drops and ATMs.
• Educate customers on digital and self-service tools.
• Collaborate with team members across branches.

Skills

Customer service

Cash handling

Retail banking

Financial services

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to deliver friendly service and accurate transactional processing. You will identify customer needs and refer them to colleagues for financial solutions, while promoting offers and services to support client goals.

In this front-line role, you’ll help with daily branch operations, educate customers on digital tools, and collaborate with teams across branches to ensure seamless service.