Teller

Firefighters Community Credit Union (FFCCU); Cleveland (OH); On-site; USD 20,664 - 22,041; Full time

Benefits offered by this job

Personal time off

Vacation time off

Bank holidays

Disability coverage

Dental/Vision/Medical plans

401(k) with 7% contribution

Wellness program

Excellent work-life balance

Job summary

Firefighters Community Credit Union in Downtown Cleveland is hiring a full-time Teller to assist members with deposits, withdrawals, loan payments, and transfers. You will balance cash and provide accurate information on financial products.

The ideal candidate has at least six months of relevant experience, a high school diploma, and solid communication skills. We offer competitive benefits, including disability coverage, dental/vision/medical plans, a 401(k), and a supportive, community-focused

Qualifications

• Six months of similar or related experience.
• High school diploma or GED.
• Basic computer knowledge.
• Exceptional communication and interpersonal skills.
• Ability to operate a 10-key calculator and keyboard by touch.

Responsibilities

• Develop relationships with members and provide information about financial products and services.
• Accurately process financial transactions, including deposits, withdrawals, loan payments, fund transfers, and money orders.
• Balance cash drawer.
• Recommend products and services that benefit the member.

Skills

Customer service

Communication

Interpersonal skills

Basic computer knowledge

Touch typing / 10-key calculator

Education

High school diploma or GED

Job description

Position Overview

Teller – Full‑time position located in Downtown Cleveland.

Who We Are

Firefighters Community Credit Union is a community‑focused credit union that offers a warm, family environment and financial tools that keep rates and fees low. Membership profits are reinvested in the credit union and the community.

Who You Are

Our ideal teammate is a brand ambassador passionate about serving members with immediate and future financial needs. We expect strong customer service skills and a commitment to our community values.

Responsibilities

• Develop relationships with members and provide information about financial products and services.
• Accurately process financial transactions, including deposits, withdrawals, loan payments, fund transfers, and money orders.
• Balance cash drawer.
• Recommend products and services that benefit the member.

Qualifications

• Minimum of six months of similar or related experience.
• High school diploma or GED.
• Basic computer knowledge.
• Exceptional communication and interpersonal skills.
• Ability to operate a 10‑key calculator and computer keyboard by touch.

Perks

• Personal, vacation, and bank holiday time off.
• Short‑term and long‑term disability coverage.
• Competitive dental, vision, and medical plans at a low cost.
• 401(k) plan with a 7% credit‑union contribution after one year of employment.
• Wellness program to support fitness goals.
• Excellent work‑life balance.

Additional Requirements

• Working knowledge of regulations relating to the Credit Union.
• Physical requirements: moving frequently; using wrists, hands, and fingers; speaking clearly; hearing and understanding; visual acuity for documents; able to exert up to 10 lbs. of force occasionally.

Salary: $15.00 – $16.00 per hour.