Teller

Cardinal Credit Union; Mentor (OH); On-site; USD 42,981,000 - 57,859,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Life and long-term disabilityInsurance

Generous 401(k) plan

Paid time off and holidays

Loan discounts

Tuition reimbursement to help foster/c

96% tuition reimbursement

Considerable internal training

Job summary

Cardinal Credit Union in Mentor, OH seeks a Float Teller to support local branches with deposits, withdrawals, and other transactions while helping members understand credit union products and services. You will assist in growing membership and providing friendly, accurate service across locations.

Ideal candidates bring at least 1 year of cash handling and customer service experience in banking, plus 1 year in sales/referral role.

Qualifications

• Experience: Minimum of 1 year customer service and cash handling experience in a bank or credit union setting.
• Minimum of 1 year of sales/referral experience that includes providing related products and service options to customers.
• Education: A high school education, some college preferred.

Responsibilities

• Tellers receive and process member financial transactions, including deposits, withdrawals and loan payments.
• Balances cash drawer and makes settlement of daily activity.
• Welcomes members and provides routine information concerning credit union products and services and directs members to appropriate department for specific information.
• Identifies cross sell opportunities and cross sell services to members through in person transactional sessions, as well as by telephone and outbound calls.

Skills

Customer service

Cash handling

Sales/referrals

Education

High school diploma

Some college preferred

Job description

Description

Here at Cardinal, we believe in creating a strong culture that encourages and supports teamwork, integrity, mutual respect, and accountability our core values. Our goal is to provide an inclusive, collaborative, and engaging workplace where staff is challenged to do their best. Cardinal strives to create a culture supporting ideas and innovation and offers various opportunities for both personal growth and professional development.

An intensive management training program is the cornerstone of our strategic growth plan: it instructs teammates to seek unique solutions for financial challenges; invigorates collaboration and teamwork, causing staff to think outside the box. This creativity ultimately enhances the lives of families in our service communities, which in turn serves as an economic stimulus for Ohio residents.

Role:

This position is a Float Teller, you will be scheduled at our local branches to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. To increase the acquisition of memberships and member awareness concerning Credit Union products and Services.

Responsibilities:

Our Tellers receive and process member financial transactions, including deposits, withdrawals and loan payments. Balances cash drawer and makes settlement of daily activity. Welcomes members and provides routine information concerning credit union products and services and directs members to appropriate department for specific information.

Identifies cross sell opportunities and cross sell services to members through in person transactional sessions, as well as by telephone and outbound calls.

Benefits Package:

• Medical, prescription, dental, vision
• Life and long-term disability Insurance, employer paid
• Generous 401(k) plan
• Paid time off and holidays
• Loan discounts
• Tuition reimbursement to help foster career development. Up to 90% paid tuition by Cardinal.
• Considerable and substantive internal training on a myriad of banking subjects, member service, professionalism, and best industry practices.

Cardinal Credit Union is an Equal Opportunity and Affi..

We are a non-smoking work environment.

PM22

Requirements

Knowledge and Skills:

Experience: Minimum of 1 year customer service and cash handling experience in a bank or credit union setting.

Minimum of 1 year of sales/referral experience that includes providing related products and service options to customers required.

Education: A high school education, some college preferred.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.