Teller FT

Advia Credit Union; Kalamazoo (MI); Sur place; USD 22 000 - 27 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with match

Paid time off

Tuition reimbursement

Telemedicine

EAP

Volunteer hours

Résumé du poste

Advia Credit Union in Kalamazoo, MI seeks a full-time, on-site member service specialist. You will provide outstanding service, service accounts, and build lasting relationships with members while representing Advia professionally.

This role offers an entry salary range of $16.06–$19.27 per hour with incentive opportunities, plus a bilingual premium for Spanish proficiency. Comprehensive benefits include 401(k) with company match, PTO, holidays, tuition reimbursement, free telemedicine, EAP,

Qualifications

• Customer service experience preferred.
• Strong communication skills.
• Willingness to learn and coachable.

Responsabilités

• Provide outstanding service and build relationships with members.
• Answer questions, service accounts, and uncover needs.
• Be the face of Advia and promote suitable products.

Description du poste

Description

Employment Type: Full-Time, On-site #LI-ONSITE

Entry Salary Range: $16.06-$19.27 per hour with an incentive opportunity based on individual performance.

Comprehensive Benefits Package

We’re committed to supporting your well-being and work-life balance through a robust benefits offering:

Health & Wellness

• Medical, dental, and vision insurance to keep you and your family healthy.

Financial Peace of Mind

• 401(k) with company match, life insurance, and disability coverage.

Time Off

• Generous paid time off (PTO), paid holidays, and paid parental leave*.

Professional Growth

• Learning and development programs, plus tuition reimbursement to support your career journey.

Additional Perks

• Free Telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid Community Action Volunteer Hours

*Parental Leave and Tuition Reimbursement are available after one year of service.

Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.

What you’ll do:

You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.

What to know about Advia:

Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve over 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."

Why you should work for us:

There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!

Excited to hear more...here are the deets of the position:

We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.

What you’ll need:

• To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
• A willingness to learn and appreciation of coaching to foster professional growth.
• A want to be empowered to find ways to say Yes!
• Strong communication skills.
• Cash handling and customer service experience is strongly preferred, but we can teach this too!
• A team centered mentality.

Want to see more?

Check us out on our social media for an inside look at what the #advialife is all about.