Teller PT

Advia Credit Union; Janesville (WI); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Dental & Vision insurance

401(k) matching

PTO & holidays

Parental leave

Tuition reimbursement

Telemedicine

Job summary

Advia Credit Union is seeking a Part-Time, on-site team member in Wisconsin to deliver exceptional member service, handle basic account servicing, and promote Advia products. Bilingual Spanish proficiency is valued and compensated, with a comprehensive benefits program and a supportive team culture.

You will be the face of Advia, helping members with inquiries, transactions, and financial questions while upholding our commitment to community and service excellence.

Qualifications

• Experience delivering high-quality customer service to diverse members.
• Cash handling experience preferred; training available.
• Strong communication skills and ability to listen actively to members.

Responsibilities

• Provide outstanding service and build relationships with members and colleagues.
• Answer member questions and service accounts.
• Identify needs and recommend Advia products and services to meet financial goals.

Skills

Customer service

Cash handling

Communication skills

Team player

Job description

Description

Employment Type:

Part-Time, On-site

Entry Salary Range:

$16.06-$19.27 per hour with an uncapped incentive opportunity based on individual performance.

Comprehensive Benefits Package

We're committed to supporting your well-being and work-life balance through a robust benefits offering:

Health & Wellness

• Dental and vision insurance to keep you and your family healthy.

Financial Peace of Mind

• 401(k) with company match.

Time Off

• Generous paid time off (PTO), paid holidays, and paid parental leave.

Professional Growth

• Learning and development programs, plus tuition reimbursement to support your career journey.

Additional Perks

• Free Telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid Community Action Volunteer Hours
• Parental Leave and Tuition Reimbursement are available after one year of service.

Advia offers a bilingual premium for this role

This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.

What You'll Do

You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.

What To Know About Advia

Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve almost 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard".

Why You Should Work For Us

There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!

Excited to hear more...here are the deets of the position:

We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.

What You'll Need

• To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
• A willingness to learn and appreciation of coaching to foster professional growth.
• A want to be empowered to find ways to say Yes!
• Strong communication skills.
• Cash handling and customer service experience is strongly preferred, but we can teach this too!
• A team centered mentality.

Want to see more?

Check us out on our social media for an inside look at what the #advialife is all about.