Teller FT

Advia Credit Union; Cary (IL); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Life insurance

Disability coverage

Generous PTO

Paid holidays

Paid parental leave

Tuition reimbursement

Free Telemedicine

Employee Assistance Program

Wellness initiatives

Volunteer hours

Parental Leave after one year

Job summary

Advia Credit Union in Cary, IL is seeking a full-time, on-site Member Service Specialist to welcome members, answer questions, service accounts, and recommend products.“

This role offers a starting hourly wage and a comprehensive benefits package including health, retirement, PTO, tuition reimbursement, and more. Proficiency in Spanish is required.

Qualifications

• Cash handling and customer service experience is strongly preferred, but training is available.
• Strong communication skills.
• Team-centered mentality.

Responsibilities

• Provide outstanding service, answer member questions, service their accounts.
• Build lasting relationships with members and advise on Advia products and services.

Skills

Cash handling

Customer service

Communication

Integrity

Job description

Employment Type

Full-Time, On-site

Entry Salary Range

$16.06-$19.27 per hour with an incentive opportunity based on individual performance.

Comprehensive Benefits Package

Health & Wellness

• Medical, dental, and vision insurance to keep you and your family healthy.

Financial Peace of Mind

• 401(k) with company match, life insurance, and disability coverage.

Time Off

• Generous paid time off (PTO), paid holidays, and paid parental leave*.

Professional Growth

• Learning and development programs, plus tuition reimbursement to support your career journey.

Additional Perks

• Free Telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid Community Action Volunteer Hours
• Parental Leave and Tuition Reimbursement are available after one year of service.

Advia offers a bilingual premium for this role.

Proficiency testing is required, with a specific need for Spanish language proficiency.

What You'll Do

You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.

What To Know About Advia

Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve over 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."

Why You Should Work For Us

There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!

Excited to hear more...here are the deets of the position:

We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.

What You'll Need

• To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
• A willingness to learn and appreciation of coaching to foster professional growth.
• A want to be empowered to find ways to say Yes!
• Strong communication skills.
• Cash handling and customer service experience is strongly preferred, but we can teach this too!
• A team centered mentality.

Want to see more?

Check us out on our social media for an inside look at what the #advialife is all about.