Teller FT

Advia Credit Union; Cary (NC); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Health & Wellness

Financial Peace of Mind

Time Off

Professional Growth

Free Telemedicine

Employee Assistance Program (EAP)

Wellness initiatives

Paid Community Action Volunteer Hours

Job summary

Advia Credit Union is seeking a dedicated team member to deliver exceptional service to members on-site in Cary, NC. You will handle accounts, answer questions, and guide members toward suitable products and services while upholding Advia’s standards of integrity and confidentiality.

The role emphasizes building relationships, delivering accurate cash handling, and embracing a collaborative culture. Bilingual skills in Spanish are highly valued and tested as part of the selection process.

Qualifications

• Experience delivering excellent member service and resolving questions.
• Ability to handle cash transactions accurately and securely.
• Strong verbal and written communication with members.
• Collaborative mindset and willingness to learn and grow.

Responsibilities

• Provide outstanding service and build lasting relationships with members.
• Answer member questions and service accounts to meet their financial needs.
• Actively listen to uncover needs and recommend Advia products and services.
• Represent Advia professionally as the face of the organization.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Job description

Description

Employment Type: Full-Time, On-site #LI-ONSITE

Entry Salary Range: $16.06-$19.27 per hour with an incentive opportunity based on individual performance.

Comprehensive Benefits Package

We’re committed to supporting your well-being and work-life balance through a robust benefits offering:

Health & Wellness

• Medical, dental, and vision insurance to keep you and your family healthy.

Financial Peace of Mind

• 401(k) with company match, life insurance, and disability coverage.

Time Off

• Generous paid time off (PTO), paid holidays, and paid parental leave*.

Professional Growth

• Learning and development programs, plus tuition reimbursement to support your career journey.

Additional Perks

• Free Telemedicine
• Employee Assistance Program (EAP)
• Wellness initiatives
• Paid Community Action Volunteer Hours

*Parental Leave and Tuition Reimbursement are available after one year of service.

Advia offers a bilingual premium for this role. This premium acknowledges and compensates bilingual employees who regularly use their language skills to assist our members. Proficiency testing is required, with a specific need for Spanish language proficiency.

What you'll do:

You will get to provide outstanding service and build impactful and lasting relationships with our members and your fellow Advians. You get the opportunity to answer member's questions, service their accounts, and utilize your natural curiosity to actively listen and uncover needs allowing you to recommend products and services that will best benefit their individual financial needs. You will get to be the face of Advia.

What to know about Advia:

Advia is a fast-growing Credit Union. We are in the top 3% of credit unions in the United States and serve over 200,000 members with assets over $3 Billion. We are deeply rooted in the communities we serve and have a passion for placing our members needs above all else. Our culture can only be described as "work hard, play hard."

Why you should work for us:

There are a lot of reasons why you should join the Advia team. As a team member of Advia, you can expect regular and constructive guidance, development opportunities, great benefits, dedicated co-workers, and engaged leaders. We are committed to Equal Employment Opportunity and are a proud Veteran & Military Friendly Employer. We would encourage you to come live the Advia life!

Excited to hear more...here are the deets of the position:

We are looking for people that are dedicated, driven and willing. Fostering relationships and building trust is what we do! We maintain the highest level of service to our members with accuracy/confidentiality/efficiency, matching Advia products and services as solutions to best fit their individual needs.

What you'll need:

• To genuinely care about people creating you to Act with Integrity and Keep People at the Core.
• A willingness to learn and appreciation of coaching to foster professional growth.
• A want to be empowered to find ways to say Yes!
• Strong communication skills.
• Cash handling and customer service experience is strongly preferred, but we can teach this too!
• A team centered mentality.

Want to see more?

Check us out on our social media for an inside look at what the #advialife is all about.