Teller | Friendly Banking Pro with Growth Path

Associated Bank; Town of Mercer (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is hiring a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions to help clients achieve their goals. In this front-line role, you’ll contribute to a team-focused environment that values collaboration and community impact.

You will grow banking knowledge while supporting daily branch activities, including vaults, night drops, and ATMs, and you’ll educate customers on digital tools as you build relationships across

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects the bank's brand promise.
• Accurately and efficiently process customer transactions while following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Team collaboration

Education

High school diploma

Job description

Associated Bank is hiring a Teller to provide exceptional customer service, process transactions accurately, and promote financial solutions to help clients achieve their goals. In this front-line role, you’ll contribute to a team-focused environment that values collaboration and community impact.

You will grow banking knowledge while supporting daily branch activities, including vaults, night drops, and ATMs, and you’ll educate customers on digital tools as you build relationships across