Teller Floater: Customer-First Banking Pro

Frost

Austin (TX)

On-site

USD 32,000 - 42,000

Full time

2 days ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

Frost Bank in Austin, TX is seeking a Teller to be the face of the bank, delivering exceptional service and accurate cash handling. You will handle deposits, withdrawals, and related transactions while maintaining a welcoming environment and compliance with policies.

The role emphasizes integrity, empathy, and proactive customer care within a community-focused team. This position requires reliable availability Monday–Friday with rotating Saturdays, offering growth opportunities within Frost’s

Qualifications

Excellent written and verbal communication skills.
Cash-handling experience.
Proficiency in Microsoft Office applications.
Strong customer service mindset with problem-solving ability.

Responsibilities

Provide exceptional customer service and teller services that meet performance standards.
Perform daily credit and debit transactions following bank policies.
Maintain cash on hand and settle teller cash and proof transactions daily.
Fill change orders, wire transfers, and negotiate instruments as needed.
Manage risk and participate in loss prevention.
Apply critical-thinking, accuracy, and efficiency in daily tasks.
Act with integrity, caring, and excellence to achieve positive outcomes.