Customer-First Teller & Banking Specialist

Frost; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Generous PTO

Tuition reimbursement

Employee Assistance Program

Referral bonus

Job summary

Frost Bank in Austin, TX is seeking a Teller who serves as the first point of contact, delivering friendly, accurate service and building lasting relationships with customers.

You will handle daily cash transactions, process deposits and withdrawals, maintain cash on hand, and support trust and integrity in every interaction. Strong communication and cash-handling experience are essential, with Microsoft Office proficiency expected. Rotating Saturdays and weekday hours apply.

Qualifications

• Excellent written and verbal communication skills.
• Cash-handling experience.
• Proficiency in Microsoft applications.

Responsibilities

• Provide exceptional customer service and teller services that meet performance standards.
• Perform daily credit and debit transactions in compliance with bank policies.
• Maintain cash on hand and settle teller cash and proof transactions.
• Fill change orders, wire transfers, and negotiable instruments.
• Manage risk while practicing loss prevention.
• Apply critical-thinking, accuracy, and efficiency in daily tasks.
• Act with integrity, caring, and excellence to achieve optimal outcomes.

Skills

Customer service

Cash handling

Microsoft Office

Verbal communication

Job description

Frost Bank in Austin, TX is seeking a Teller who serves as the first point of contact, delivering friendly, accurate service and building lasting relationships with customers.

You will handle daily cash transactions, process deposits and withdrawals, maintain cash on hand, and support trust and integrity in every interaction. Strong communication and cash-handling experience are essential, with Microsoft Office proficiency expected. Rotating Saturdays and weekday hours apply.