Bank Teller - Customer Care & First Impressions Lead

Frost; Austin (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) matching

Generous paid time off

Tuition reimbursement

Wellness programs

Referral bonus program

Job summary

Frost is seeking a Teller to serve as the first point of contact for customers in our Austin, TX branch. You will deliver friendly, accurate teller services and support daily banking needs with integrity and attention to detail.

Ideal candidates will have strong communication and cash-handling skills, proficiency in Microsoft Office, and a commitment to exceptional customer service in a fast-paced environment.

Qualifications

• Availability Monday–Friday, 12:00pm–6:00pm with rotating Saturdays 8:30am–1:30pm.
• Strong customer service and communication skills.
• Ability to handle cash and perform teller transactions accurately.
• Proficiency with Microsoft Office software.

Responsibilities

• Provide exceptional customer service and teller services that meet banking standards.
• Perform daily credit and debit transactions in line with bank policies.
• Maintain cash on hand and settle teller cash and proofs daily.
• Process change orders, wire transfers, and bankcard advances.

Skills

Customer service

Communication skills

Cash handling

Tools

Microsoft Office

Job description

Frost is seeking a Teller to serve as the first point of contact for customers in our Austin, TX branch. You will deliver friendly, accurate teller services and support daily banking needs with integrity and attention to detail.

Ideal candidates will have strong communication and cash-handling skills, proficiency in Microsoft Office, and a commitment to exceptional customer service in a fast-paced environment.