Teller & Customer Experience Pro

Frost; Fredericksburg (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Employee Assistance Program

Referral bonus

Job summary

Frost is seeking a Teller in Texas who will be the first point of contact for customers, delivering trustworthy, empathetic service and helping with daily financial transactions. You’ll promote a positive banking experience and embody integrity while supporting the bank’s goals.

Key duties include handling deposits and withdrawals, processing transfers, and maintaining cash accuracy. Availability Mon–Fri with some Saturday hours may be required. Competitive benefits are offered.

Qualifications

• Excellent written and verbal communication skills.
• Next-level customer service skills.
• Proficiency in Microsoft applications.
• Cash-handling experience.

Responsibilities

• Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
• Perform daily credit and debit transactions in compliance with established bank policies and procedures.
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
• Fill change order requests, wire transfers, and bankcard advances and exchange negotiable instruments.
• Manage risk while actively practicing loss prevention.
• Utilize critical-thinking skills and have a thirst for knowledge, accuracy, and efficiency.
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Skills

Customer service

Cash handling

Microsoft Office

Communication

Tools

Cash handling tools

Job description

Frost is seeking a Teller in Texas who will be the first point of contact for customers, delivering trustworthy, empathetic service and helping with daily financial transactions. You’ll promote a positive banking experience and embody integrity while supporting the bank’s goals.

Key duties include handling deposits and withdrawals, processing transfers, and maintaining cash accuracy. Availability Mon–Fri with some Saturday hours may be required. Competitive benefits are offered.