Teller: Elevate Customer Service & Grow via Referrals

Choiceone-Bank; Holly (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

ChoiceOne Bank is seeking a Teller to deliver world-class customer service by accurately processing transactions and balancing at the teller window. You will build client relationships, recognize referral opportunities to bankers, and support daily branch operations with confidentiality and accuracy.

The role requires a High School diploma or GED, and prior cash handling experience is preferred. Expect a team-oriented environment with compliance to banking regulations and policies.

Qualifications

• High School diploma or GED required.
• 6 months cash handling preferred.
• Strong customer service orientation and accuracy in transactions.
• Ability to learn banking products and software tools.

Responsibilities

• Operate teller window and balance daily transactions.
• Process cash and non-cash transactions with confidentiality.
• Provide world-class customer service and identify referral opportunities.
• Answer phones, restock and maintain teller supplies.
• Ensure compliance with Bank Secrecy Act and Patriot Act requirements.

Skills

Communication

Cash handling

Attention to detail

Numeric accuracy

Time management

Customer service

Reliability

Initiative

Education

High School or GED

Tools

Point-of-sale systems

Job description

ChoiceOne Bank is seeking a Teller to deliver world-class customer service by accurately processing transactions and balancing at the teller window. You will build client relationships, recognize referral opportunities to bankers, and support daily branch operations with confidentiality and accuracy.

The role requires a High School diploma or GED, and prior cash handling experience is preferred. Expect a team-oriented environment with compliance to banking regulations and policies.