Teller – Elevate Customer Experience & Financial Wellness

PNC; Gurnee (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Job summary

PNC is seeking a Full-time Teller based in Gurnee, IL at the Gurnee Branch. The role focuses on delivering a memorable customer experience, educating customers on digital tools, and identifying banking opportunities during interactions.

In-office position with strong emphasis on accuracy and compliance. Candidates should be prepared to educate customers on alternatives, assist with transactions, and refer opportunities to the appropriate branch staff.

Qualifications

• No degree required; relevant experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full-time Teller based in Gurnee, IL at the Gurnee Branch. The role focuses on delivering a memorable customer experience, educating customers on digital tools, and identifying banking opportunities during interactions.

In-office position with strong emphasis on accuracy and compliance. Candidates should be prepared to educate customers on alternatives, assist with transactions, and refer opportunities to the appropriate branch staff.