Teller: Customer Service & Transactions Expert

Farmers Bank & Trust Company Of Magnolia; Frisco Addition (AR); On-site; USD 26,000 - 38,000; Full time

Job summary

Farmers Bank & Trust Company Of Magnolia seeks a teller to handle cash and check transactions, provide outstanding customer service, and build relationships with customers in Hope, AR. The role involves processing deposits, payments, and various banking services while ensuring accuracy and compliance with bank procedures.

You will balance cash drawers, assist with ATM operations, and respond to customer inquiries, referrals, and service requests.

Qualifications

• Mental alertness and adaptability to office and field area work routines.
• Equivalent to four years high school, with particular emphasis during high school in office skills, shop skills, or others.

Responsibilities

• Accept cash and check transactions for deposits, check cashing, loan payments, money orders/cashier's checks, and cash advances.
• Balance currency, coin, and checks in cash drawers; assist with ATM balance as applicable.
• Record all transactions promptly, accurately, and in compliance with Bank procedures.
• Take service requests for address changes, debit cards, online banking, issuing temporary checks, and check ordering.
• Resolve customer issues and transaction discrepancies.
• Answer inquiries regarding interest rates, accounts, and products and services.
• Build relationships with customers and non-customers and offer products and services best suited for their needs.

Education

High school diploma or equivalent

Job description

Farmers Bank & Trust Company Of Magnolia seeks a teller to handle cash and check transactions, provide outstanding customer service, and build relationships with customers in Hope, AR. The role involves processing deposits, payments, and various banking services while ensuring accuracy and compliance with bank procedures.

You will balance cash drawers, assist with ATM operations, and respond to customer inquiries, referrals, and service requests.