Teller / Customer Service Representative - Part-Time - Fargo Hornbachers Village West

gatecitybank; Fargo (ND); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Saturday incentive

Advancement opportunities

Comprehensive benefits package

Job summary

Gate City Bank in Fargo is seeking a part-time Customer Service Representative to support customers at our Hornbacher's Village West office. This in-office role offers 15–19 hours per week with a schedule mostly 2–6:15pm Monday–Friday and occasional Saturdays, including a $5 Saturday incentive. Pay is $17.75–$18.75/hr.

You will assist with routine banking transactions, open new accounts, and help customers choose products while maintaining accuracy and friendly service in a team environment.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

Skills

Customer service

Cash handling

Sales

Attention to detail

Education

High school diploma or equivalent

Job description

Location

Fargo Hornbacher's Village West

Job Description

Build Your Career at Gate City Bank

Location: Fargo Hornbachers Village West

Work Location Type: In-Office

Schedule: 15-19 hours/week

Monday-Friday: 2-6:15

Saturdays: 8:45-12:15, one Saturday off per month

Pay: $17.75-$18.75/hr dependent on experience

Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Fargo Hornbacher's Village West Office. This part-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!

How You'll Make an Impact

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

What We're Looking For

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Compensation & Perks

• Pay Range: $17.75-$18.75
• Saturday Incentive: Extra $5 for any Saturday worked!
• Consistent Hours: Guaranteed 15-19 per week between the hours of 2-6:15 M-F with Saturdays! !
• Advancement Opportunities!
• Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.
• At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference - creating a "Better Way of Life" for our customers, communities, and team members.

EOE/including Disability/Vets

Member FDIC