Teller / Customer Service Representative - Moorhead South Hornbachers - Part-Time

gatecitybank; Moorhead (MN); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Pay range

Saturday incentive

Consistent hours

Job summary

Gate City Bank in Moorhead is seeking a part-time Customer Service Representative to assist customers with routine banking transactions and to promote products that fit their financial needs. You will work in-office at our Moorhead South Hornbacher's location with consistency in hours and a focus on delivering an exceptional customer experience.

The role requires 1-2 years in customer service, cash handling, or related fields, plus a high school diploma or equivalent.

Qualifications

• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Responsibilities

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

Skills

Customer service

Cash handling

Detail-oriented

Education

High school diploma or equivalent

Job description

Location

Location Moorhead South Hornbacher's

Location: Moorhead South Hornbachers

Job Description

Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our Moorhead South Hornbachers Office. This part-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you!

Work Location Type

In-Office, Part-Time

Schedule

• Monday - Friday: 1:00 PM OR 2:00 PM - 6:15 PM
• Rotating Saturdays: 8:45 AM - 12:15 PM

Pay

Pay: $17.75-$18.75 per hour

How You'll Make an Impact:

• Assist customers with routine banking transactions while providing a welcoming, professional experience.
• Support customers in opening new accounts and understanding products that fit their financial needs.
• Maintain balanced cash drawers and follow all cash-handling expectations.
• Adhere to Bank policies, security guidelines, and customer service standards.

What We're Looking For:

• High school diploma or equivalent.
• 1-2 years of experience in customer service, retail, cash handling, or sales preferred.
• Strong attention to detail and accuracy.
• Positive attitude and genuine desire to help others.

Compensation & Perks:

• Pay Range: $17.75-$18.75
• Saturday Incentive: Extra $5 for any Saturday worked!
• Consistent Hours: Guaranteed 15-19 per week scheduled for the hours of 1:00 PM until 6:15 PM Mondays through Fridays, and 8:45 AM-12:15 PM on Saturdays!

Advancement Opportunities:

Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers.

At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference - creating a "Better Way of Life" for our customers, communities, and team members.

EOE/including Disability/Vets

Member FDIC