Teller / Customer Service Representative - Jamestown - Full-Time

Gate City Bank; Jamestown (ND); On-site; USD 24,452 - 25,830; Full time

Benefits offered by this job

Medical/dental/vision insurance options

401(k) match

PTO

Wellness benefits

Job summary

Gate City Bank is hiring a full-time Customer Service Representative for the Jamestown retail banking team. This role is perfect for those who enjoy helping people and provides a competitive pay between $17.75 and $18.75 per hour, plus additional pay for Saturday shifts.

The ideal candidate has a high school diploma and 1-2 years of experience in customer service or sales. Benefits include comprehensive medical coverage, career growth opportunities, and a supportive work environment.

Qualifications

• 1-2 years of customer service, cash handling, or sales experience preferred.
• Strong attention to detail and a passion for accuracy.

Responsibilities

• Assist customers with financial transactions.
• Open new accounts and educate customers about products.
• Balance cash drawer accurately.
• Follow established policies and procedures.

Skills

Customer service experience

Cash handling

Attention to detail

Positive customer experience

Education

High school diploma or equivalent

Job description

Location

Jamestown

Schedule

• Guaranteed 40 hours per week
• Monday - Friday: 8:30 AM - 5:30 PM
• Rotating Saturdays: 8:45 AM - 12:30 PM (earn an additional $5/hour for Saturdays)

Pay

$17.75-$18.75 per hour, with an additional $5/hr for Saturday shifts. Work location: In‑Office

Position Overview

Gate City Bank is hiring a full‑time Customer Service Representative for the Jamestown retail banking team. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

Responsibilities

• Deliver top‑notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

Benefits

• Competitive pay: $17.75-$18.75 per hour, with an additional $5/hr for Saturday shifts.
• Career growth: Clear pathways for advancement and promotional opportunities.
• Full‑time hours: 40 hours each week at our Jamestown office.
• Comprehensive benefits: Medical/dental/vision insurance options, 401(k) match, PTO, wellness benefits, and more for all full‑time employees and eligible part‑time employees.

Gate City Bank is a member of the FDIC.

EOE/including Disability/Vets