Teller / Customer Service Representative

Currency; Baton Rouge (LA); On-site; USD 40,000 - 45,000; Full time

Job summary

Currency Bank is looking for a full-time Teller / Customer Service Representative in Baton Rouge, LA. The role involves daily customer interactions, transaction processing, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and a background in customer service or banking.

Qualifications

• Strong customer service and support skills essential.
• Ability to maintain accurate records and process transactions.
• Experience in banking or financial services is a plus.

Responsibilities

• Handle day-to-day customer interactions and assist with account management.
• Ensure overall customer satisfaction by providing high-quality service.
• Process transactions and maintain accurate records.

Skills

Customer Service

Organizational skills

Communication

Interpersonal skills

Time Management

Education

High school diploma or equivalent

Associate degree or higher (preferred)

Tools

Banking software

Job description

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Company Description

Currency Bank offers a personalized and modern approach to banking, specializing in providing exceptional customer experiences through personal attention, convenience, and proven technology. Our banking professionals possess a deep understanding of the connections between clients' personal and professional lives, offering expertise across a wide range of financial solutions. Currency Bank's entrepreneurial mindset, stemming from our founders' business experience, drives us to support our clients' business endeavors throughout their various stages. We focus on building long-term, local relationships and are committed to ensuring the success of our clients' business plans.

Role Description

This is a full-time on-site role for a Teller / Customer Service Representative, located in Baton Rouge, LA. The Teller / Customer Service Representative will handle day-to-day customer interactions, including processing transactions, handling inquiries, assisting with account management, and ensuring overall customer satisfaction. The individual will be responsible for providing high-quality customer service and support, maintaining accurate records, and contributing to the positive customer experience at Currency Bank.

Qualifications

• Customer Service, Customer Support, and Customer Satisfaction skills
• Experience in enhancing Customer Experience and Customer Service Representatives roles
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Proficiency in using banking software and technology
• Ability to handle cash transactions accurately
• Ability to work independently and as part of a team
• High school diploma or equivalent required; associate degree or higher preferred
• Previous experience in banking or financial services is a plus

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

• Industries

  Banking

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