Teller & Personal Banker — Customer Delight & Cross-Sell

First American Bank NM; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

First American Bank NM is hiring a teller/personal banker to greet customers and deliver quality service on the front lines. You will handle teller transactions, assist with opening and maintaining accounts, and support the bank's cross-selling culture through product knowledge.

Ideal candidates have a High School diploma or GED, cash handling or customer service experience, and may benefit from bilingual Spanish skills. A background check will be conducted as part of the process.

Qualifications

• High School diploma or GED required.
• Previous cash handling or customer service experience preferred.
• Bilingual Spanish speaking a plus.

Responsibilities

• Greet bank customers and provide quality service as a teller and personal banker.
• Process teller transactions and assist with opening and maintaining new accounts; handle wire transfers and note payments.
• Support customer satisfaction and cross-servicing by learning and applying knowledge of bank products and services.

Skills

Customer service

Cash handling

Bilingual Spanish

Education

High School diploma or GED

Job description

First American Bank NM is hiring a teller/personal banker to greet customers and deliver quality service on the front lines. You will handle teller transactions, assist with opening and maintaining accounts, and support the bank's cross-selling culture through product knowledge.

Ideal candidates have a High School diploma or GED, cash handling or customer service experience, and may benefit from bilingual Spanish skills. A background check will be conducted as part of the process.