Teller & Customer Service Pro — Grow Your Banking Career

First Financial Bank NA; Dayton (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

First Financial Bank NA in Dayton, TN is seeking a Teller/Customer Service Representative. This on-site, full-time role focuses on building relationships, delivering accurate transactions, and guiding clients through banking products.

You will balance cash drawers, open accounts, assist with loan applications, and refer customers to banking professionals while upholding compliance and security measures. Prior cash-handling and customer service experience is preferred.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Solid understanding of compliance and fraud detection.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, and multi-line phone systems.
• Basic math and accounting skills.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.

Responsibilities

• Build relationships: get to know clients, understand their needs, and provide personalized service.
• Deliver accurate transactions with a proactive approach.
• Process cash and check transactions with integrity and precision.
• Open and maintain accounts, assist with loan applications, and help clients navigate banking products like CDs and Money Market Accounts.
• Identify client needs and refer them to banking professionals.
• Explain security measures and banking procedures to clients.
• Balance cash drawers and ensure accuracy across transactions.

Skills

Customer service

Cash handling

Balance cash drawer

Relationship building

Communication

Active listening

Fraud detection

Education

High school diploma or equivalent

Tools

Computers

Data entry

Multi-line phone systems

Job description

First Financial Bank NA in Dayton, TN is seeking a Teller/Customer Service Representative. This on-site, full-time role focuses on building relationships, delivering accurate transactions, and guiding clients through banking products.

You will balance cash drawers, open accounts, assist with loan applications, and refer customers to banking professionals while upholding compliance and security measures. Prior cash-handling and customer service experience is preferred.