Teller & Customer Experience Specialist

Renasant Bank; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Renasant Bank is seeking a Teller to process customer transactions, assist inquiries, and recognize sales opportunities while adhering to bank policies. Senior Tellers may back up Head Teller and guide branch operations to ensure a best-in-class experience for customers and teammates.

Responsibilities include balancing daily operations, following compliance procedures, and maintaining up-to-date knowledge of regulations and bank products.

Qualifications

• 10-Key skills required.
• Mathematical skills for cash handling and balancing.
• Strong interpersonal and communication abilities.
• Knowledge of bank products and solutions.
• Ability to travel for training and between branches.

Responsibilities

• Process customer transactions effectively and accurately.
• Recognize customer needs and refer to appropriate platform for needs-based conversations.
• Uphold service standards in all customer and teammate interactions.
• Assist Head Teller and serve as a role model in branch operations.
• Keep up-to-date with regulations, policies and procedures.

Skills

10-Key

Mathematical skills

Interpersonal skills

Written communication

Verbal communication

Knowledge of bank products

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

Renasant Bank is seeking a Teller to process customer transactions, assist inquiries, and recognize sales opportunities while adhering to bank policies. Senior Tellers may back up Head Teller and guide branch operations to ensure a best-in-class experience for customers and teammates.

Responsibilities include balancing daily operations, following compliance procedures, and maintaining up-to-date knowledge of regulations and bank products.