CSR & Teller: Customer-Driven Cash Specialist

Fifth Third; Jasper (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Fifth Third Bank in Jasper, Indiana, is seeking a part-time CSR/Teller to provide excellent customer service and refer customers to bankers and partners for consultative conversations. The role emphasizes risk awareness, policy adherence, and confidential handling of customer information.

The position requires strong communication, cash handling, and a flexible schedule to support daily office operations in a retail banking environment.

Qualifications

• High school diploma or GED.
• Extensive cash handling.
• Frequent public contact and dress code adherence.
• Ability to interact confidently with the public.
• Knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.
• Upholds company values and inclusivity.
• Scheduling flexibility required.

Responsibilities

• Deepen relationships and guide customers to meet financial needs.
• Provide timely follow-up and problem resolution.
• Maintain confidential customer information.
• Refer customers to Bankers and partners for consultative conversations.
• Assist with daily office responsibilities and maintain process accuracy.
• Escalate complex issues to Lead CSR as needed.
• Adhere to risk policies and procedures.

Skills

Cash handling

Customer interaction

Initiative

Judgment

Integrity

Flexibility

Education

High school diploma

Job description

Fifth Third Bank in Jasper, Indiana, is seeking a part-time CSR/Teller to provide excellent customer service and refer customers to bankers and partners for consultative conversations. The role emphasizes risk awareness, policy adherence, and confidential handling of customer information.

The position requires strong communication, cash handling, and a flexible schedule to support daily office operations in a retail banking environment.