Teller - Customer Experience & Growth Path

Community Bank, NA; Town of Canandaigua (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical, Vision & Dental insurance

401K with generous match

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. is hiring a Teller to serve as the friendly frontline representative, handling routine financial transactions with accuracy and care. You will engage customers, verify identities, and educate them on digital tools while supporting branch operations and compliance.

The ideal candidate has strong interpersonal and math skills, prior teller or service experience, and a commitment to excellent customer experiences in a fast-paced environment.

Qualifications

• Excellent interpersonal, listening, and communication skills.
• Strong attention to detail with accurate math skills.
• Ability to balance cash drawer within guidelines.
• Comfort using computers and banking systems.
• Willingness to travel to nearby branches for staffing support.

Responsibilities

• Process deposits, withdrawals, payments, and check cashing with identity verification.
• Provide friendly, accurate service and educate customers on digital banking tools.
• Direct customers to the appropriate team for complex needs.
• Support lobby management and answer inquiries promptly and professionally.
• Assist with branch operations and routine tasks as needed.
• Contribute to a positive, inclusive work environment.

Skills

Interpersonal skills

Mathematical accuracy

Communication skills

Attention to detail

Professionalism

Banking know-how

Customer service

Education

High School Diploma or GED

Tools

Banking software

Job description

Community Bank, N.A. is hiring a Teller to serve as the friendly frontline representative, handling routine financial transactions with accuracy and care. You will engage customers, verify identities, and educate them on digital tools while supporting branch operations and compliance.

The ideal candidate has strong interpersonal and math skills, prior teller or service experience, and a commitment to excellent customer experiences in a fast-paced environment.