Teller: Customer Experience & Financial Wellness

PNC; Durham (NC); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Paid time off

Job summary

PNC is seeking a proactive Teller in Durham, NC at the Westgate Branch. You will deliver a personalized customer experience, educate customers on banking options, and identify opportunities to meet financial needs. The role emphasizes accuracy in daily operations and promoting PNC products.

Strong customer service skills and knowledge of banking products will help drive loyalty and wallet share. This is an in-office position with opportunities to engage customers in-store.

Qualifications

• Customer-facing role with focus on financial wellbeing.
• Role entails identifying opportunities and referrals.
• Knowledge of banking products and processes preferred.

Responsibilities

• Delivers a customer experience that improves financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on options.
• Identifies banking opportunities and makes referrals to branch staff.
• Engages customers in lobby activities and promotes PNC products.
• Keeps teller and branch operations accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a proactive Teller in Durham, NC at the Westgate Branch. You will deliver a personalized customer experience, educate customers on banking options, and identify opportunities to meet financial needs. The role emphasizes accuracy in daily operations and promoting PNC products.

Strong customer service skills and knowledge of banking products will help drive loyalty and wallet share. This is an in-office position with opportunities to engage customers in-store.