Teller – Customer Experience & Financial Solutions

PNC Financial Services Group, Inc.; Cincinnati (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Cincinnati, OH is seeking a Teller to deliver a unique customer experience and support daily branch operations. You will educate customers, identify financial opportunities, and refer leads to branch staff to build loyalty and meet customer needs.

The role emphasizes adherence to policies, risk management, and utilizing technology to assist customers. This is an in-office position with competitive benefits.

Qualifications

• No university degree required; combination of education and experience may be considered.
• The role emphasizes customer service, banking knowledge, and adherence to policies.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on options.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Engages with customers to position PNC products and leverage technology.

Skills

Accountability

Banking

Customer Service

Digital Awareness

Problem Solving

Effective Communications

Customer Experience (CX)

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Managing Multiple Priorities

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Cincinnati, OH is seeking a Teller to deliver a unique customer experience and support daily branch operations. You will educate customers, identify financial opportunities, and refer leads to branch staff to build loyalty and meet customer needs.

The role emphasizes adherence to policies, risk management, and utilizing technology to assist customers. This is an in-office position with competitive benefits.