Customer-First Teller: Elevate Banking Experience

PNC; Kettering (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with PNC match

Job summary

PNC is seeking a Full Time Teller based in Kettering, OH. This in-office role focuses on delivering a superior customer experience, educating customers on banking options, and identifying opportunities to grow share of wallet. You will support branch operations and leverage technology to assist customers.

The position offers competitive base pay with incentive eligibility and a comprehensive benefits program. Prior retail banking experience is a plus, with no degree required for consideration.

Qualifications

• No degree required for this teller role.
• Experience in customer-facing banking is a plus.
• Familiarity with branch operations and banking products.

Responsibilities

• Delivers a customer experience focused on financial wellbeing and loyalty.
• Identifies banking opportunities during customer interactions and makes referrals.
• Performs lobby engagement to connect customers with PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Customer Service

Banking Knowledge

Customer Experience

Opportunity Identification

Technology Literacy

Proactive Sales

Accountability

Relationship Building

Education

No Degree

Job description

PNC is seeking a Full Time Teller based in Kettering, OH. This in-office role focuses on delivering a superior customer experience, educating customers on banking options, and identifying opportunities to grow share of wallet. You will support branch operations and leverage technology to assist customers.

The position offers competitive base pay with incentive eligibility and a comprehensive benefits program. Prior retail banking experience is a plus, with no degree required for consideration.