Teller - Customer-Centric Banking Pro | Flexible Scheduling

Fifth Third Bank; Melvindale (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Fifth Third Bank in Melvindale, MI is seeking a courteous CST/Teller to handle daily cash transactions and deliver excellent customer service. You will refer customers to bankers and partners for consultative conversations while maintaining confidentiality and adhering to bank policies.

Role emphasizes building trusted relationships, problem resolution, and accurate record-keeping, with a flexible schedule and commitment to helping customers meet their financial needs.

Qualifications

• High school diploma or GED is required.
• Demonstrated ability to interact with the public in a professional manner.
• Ability to maintain confidentiality and follow policy guidance.

Responsibilities

• Provide excellent customer service in all interactions and refer customers to the appropriate business partner as needed.
• Perform daily office tasks and maintain efficient operations with the platform team.
• Handle customer questions, follow up, and document outcomes for referrals to bankers and partners.
• Maintain knowledge of bank policies and procedures and apply them in daily work.

Skills

Cash handling

Customer service

Communication

Problem solving

Interpersonal skills

Education

High school diploma

Job description

Fifth Third Bank in Melvindale, MI is seeking a courteous CST/Teller to handle daily cash transactions and deliver excellent customer service. You will refer customers to bankers and partners for consultative conversations while maintaining confidentiality and adhering to bank policies.

Role emphasizes building trusted relationships, problem resolution, and accurate record-keeping, with a flexible schedule and commitment to helping customers meet their financial needs.