Teller & CSR: Customer Service & Accounts Specialist

Planters Bank; Mississippi; On-site; USD 17,000 - 22,000; Full time

Job summary

Planters Bank is seeking a Teller/CSR capable of delivering courteous, accurate service and maintaining cash drawer security. You will cross-sell bank products and guide customers to the right staff when needed.

As part of Planters Bank, you’ll respond to inquiries, open and manage accounts, and provide clerical support while upholding confidentiality and core values in every transaction.

Qualifications

• High School Diploma or equivalent preferred.
• Basic accounting knowledge and numerical accuracy.
• 6 months handling and balancing money transactions in the last four years.
• Strong verbal, written, and telephone communication skills.
• Computer skills: accounting software, word processing, spreadsheets, email and Internet.
• Satisfactory Credit Bureau and Background Check report.
• NCRC Certification – Bronze minimum.

Responsibilities

• Operates teller window delivering prompt, efficient and accurate customer service.
• Maintains security of cash drawer and represents the bank professionally.
• Cross-sells bank products and refers customers to appropriate staff.
• Open new accounts, respond to inquiries, and resolve customer concerns in CSR capacity.
• Provide general clerical support to the department.

Skills

Verbal communication

Written communication

Telephone communication

Basic accounting

Money handling 6 months

Confidentiality and ethics

Education

High School Diploma or equivalent

NCRC Certification - Bronze

Tools

Accounting software

Word processing software

Spreadsheet software

Email

Internet

Job description

Planters Bank is seeking a Teller/CSR capable of delivering courteous, accurate service and maintaining cash drawer security. You will cross-sell bank products and guide customers to the right staff when needed.

As part of Planters Bank, you’ll respond to inquiries, open and manage accounts, and provide clerical support while upholding confidentiality and core values in every transaction.