Teller/CSR

Planters Bank; Mississippi; On-site; USD 17,000 - 22,000; Full time

Job summary

Planters Bank is seeking a Teller/CSR capable of delivering courteous, accurate service and maintaining cash drawer security. You will cross-sell bank products and guide customers to the right staff when needed.

As part of Planters Bank, you’ll respond to inquiries, open and manage accounts, and provide clerical support while upholding confidentiality and core values in every transaction.

Qualifications

• High School Diploma or equivalent preferred.
• Basic accounting knowledge and numerical accuracy.
• 6 months handling and balancing money transactions in the last four years.
• Strong verbal, written, and telephone communication skills.
• Computer skills: accounting software, word processing, spreadsheets, email and Internet.
• Satisfactory Credit Bureau and Background Check report.
• NCRC Certification – Bronze minimum.

Responsibilities

• Operates teller window delivering prompt, efficient and accurate customer service.
• Maintains security of cash drawer and represents the bank professionally.
• Cross-sells bank products and refers customers to appropriate staff.
• Open new accounts, respond to inquiries, and resolve customer concerns in CSR capacity.
• Provide general clerical support to the department.

Skills

Verbal communication

Written communication

Telephone communication

Basic accounting

Money handling 6 months

Confidentiality and ethics

Education

High School Diploma or equivalent

NCRC Certification - Bronze

Tools

Accounting software

Word processing software

Spreadsheet software

Email

Internet

Job description

Planters Bank & Trust Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability status, protected veteran status, or any other characteristic protected by law.

All Planters Bank employees are required to:

• Live our core values at work each day with your Head, Heart, Hands and Feet.
• Maintain a strict standard of confidentiality involving all transactions.
• Deliver quality service to all customers.
• Possess a team-oriented attitude with a desire to see success in themselves and others.
• Develop a working knowledge of all bank products.

Summary: Operates a Teller window by providing prompt, efficient and accurate customer service, maintains security of a cash drawer; represents the Bank in a courteous, professional manner alert to customer needs, cross-sells bank products, and refers customers to the appropriate staff.

Secondary Duties- CSR: Interacts with customers to open new accounts, maintains existing accounts in response to inquiries about products and services, cross-sells all bank products and services, and resolves customer complaint. Provides general clerical assistance to the department.

**Please note- Nonqualified applications will not be considered for the position. Likewise, applications with false or incomplete information will also not be considered for the position.

Qualifications

Education, Experience, Equipment Skills, and other Requirements:

• High School Diploma or equivalent preferred.
• Basic Accounting knowledge;
• _6_months of handling and balancing money transactions within prior four years.
• Strong verbal, written, and telephone communication skills.
• Computer skills – keyboard skills, knowledge of accounting software, word processing software, spreadsheet software, email, and use of the Internet.
• Satisfactory Credit Bureau and Background Check Report.
• NCRC Certification- minimum level of Bronze.