Customer-First Bank Teller — Growth & Service

Associated Bank - Corp; Town of Crandon (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional service to every customer interaction in a retail banking environment.

In this front-line role you will process transactions accurately, identify customer needs, promote banking products, and educate customers on digital tools while collaborating with teammates across branches to ensure a seamless experience.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or equivalent

Job description

Associated Bank in Wisconsin is seeking a Teller to deliver friendly, professional service to every customer interaction in a retail banking environment.

In this front-line role you will process transactions accurately, identify customer needs, promote banking products, and educate customers on digital tools while collaborating with teammates across branches to ensure a seamless experience.