Teller & Customer Solutions Advocate

Associated Banc‑Corp; Minneapolis (MN); On-site; USD 48,712,000 - 65,789,000; Full time

Job summary

Associated Bank is seeking a Teller in Minneapolis to deliver friendly, professional service and accurately process customer transactions every day. You will identify customer needs and refer them for additional financial solutions while promoting our products and services.

The role also involves educating customers on digital tools and supporting branch operations to ensure seamless service.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of demonstrated customer service experience.
• Preferred experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller in Minneapolis to deliver friendly, professional service and accurately process customer transactions every day. You will identify customer needs and refer them for additional financial solutions while promoting our products and services.

The role also involves educating customers on digital tools and supporting branch operations to ensure seamless service.