Teller (26-114)

The Adam Corporation Group; Odessa (TX); On-site; USD 29,000 - 38,000; Full time

Job summary

The Adam Corporation Group is seeking a Teller in Odessa, TX to handle daily credit and debit transactions, deliver exceptional customer service, and maintain accurate cash records. You will promote bank products, handle deposits, withdrawals, transfers, loan payments, and cashier’s checks while following bank policies.

You’ll ensure vault cash levels are appropriate, participate in opening/closing procedures, and support cross-selling efforts.

Qualifications

• High school diploma or GED is required.
• 6 months cash-handling and customer service experience preferred.
• Formal training in computers, banking, or retail is a plus.

Responsibilities

• Greet clients and provide courteous service in the banking center.
• Process deposits, withdrawals, transfers, and loan payments; promote bank products and services.
• Maintain accurate records and ensure documentation complies with policies and procedures.
• Assist in vault and cash controls; understand security procedures and opening/closing duties.

Skills

Customer service

Cash handling

Banking operations

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Odessa, TX, US

4 days ago Requisition ID: 5914

TELLER

Location: Odessa, TX - West

Summary:

Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each client. Keeps proper cash supply on hand and prepares daily proof records while maintaining acceptable difference records. Identifies potential client needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.

Job functions:

• Proactively greets clients within the banking center.
• Provides efficient and courteous customer service; addresses client inquiries, performs cash receipt and payment services and promotes all bank products and services.
• Performs all teller functions, including, but not limited to, processing deposits, withdrawals, transfers, and loan payments, sale of cashier’s checks, money orders, traveler’s checks, etc.
• Maintains accurate records of all transactions - prepares/processes cash receipts and payment service-related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
• Demonstrates a high level of accuracy and efficiency when conducting client transactions.
• Ensure that an economical amount of cash is on hand in the vault and at teller stations to meet client demands.
• Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
• Responsible for vault daily, controls cash in vault, and distributes daily cash to other tellers.
• Understands the bank’s security policies and procedures, assists in opening and closing procedures, and maintains codes, alarm function, cameras, cash controls, and other opening/closing related activities.
• Actively promotes the bank’s products and services, and identifies opportunities for cross-selling and directs clients to the appropriate area of the bank. Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
• Performs other related duties as assigned.

Position requirements:

• High school degree or equivalent (GED).
• 6 mos. Cash-handling and customer service experience.
• Formal training in computers, banking, or retail preferred.

Key Qualifications:

• Knowledgeable on Bank Teller responsibilities and policies.
• Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
• Polite, courteous, and respectful to all internal and external clients.
• Excellent communication and customer service skills.