Teller

American Momentum Bank; Midland (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

American Momentum Bank seeks a Teller in Midland, TX to perform daily credit and debit transactions, maintain cash and records, and provide exceptional customer service. The teller will identify client needs and refer opportunities to sell bank products, while adhering to bank policies and security protocols.

Responsibilities include greeting clients, processing transactions, promoting products, and maintaining accurate records.

Qualifications

• High school diploma or GED required.
• Minimum 6 months cash-handling and customer service experience.
• Formal training in computers, banking, or retail preferred.

Responsibilities

• Greet clients in the banking center and provide courteous service.
• Process deposits, withdrawals, transfers and loan payments; promote products.
• Promote bank products and refer clients to appropriate areas.
• Maintain accurate transaction records and cash controls; ensure proper documentation.
• Ensure vault cash levels meet demand; handle cash at tellers and ATMs.
• Follow security procedures during opening/closing and daily operations.

Skills

Teller responsibilities

Problem solving

Politeness

Communication

Customer service

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Midland, TX, US

TELLER

Location: Midland, TX - West

Summary: Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each client. Keeps proper cash supply on hand and prepares daily proof records while maintaining acceptable difference records. Identifies potential client needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.

Job functions:

• Proactively greets clients within the banking center.
• Provides efficient and courteous customer service; addresses client inquiries, performs cash receipt and payment services and promotes all bank products and services.
• Performs all teller functions, including, but not limited to, processing deposits, withdrawals, transfers, and loan payments, sale of cashier’s checks, money orders, traveler’s checks, etc.
• Maintains accurate records of all transactions - prepares/processes cash receipts and payment service-related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
• Demonstrates a high level of accuracy and efficiency when conducting client transactions.
• Ensure that an economical amount of cash is on hand in the vault and at teller stations to meet client demands.
• Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
• Responsible for vault daily, controls cash in vault, and distributes daily cash to other tellers.
• Understands the bank’s security policies and procedures, assists in opening and closing procedures, and maintains codes, alarm function, cameras, cash controls, and other opening/closing related activities.
• Actively promotes the bank’s products and services, and identifies opportunities for cross-selling and directs clients to the appropriate area of the bank. Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
• Performs other related duties as assigned.

Position requirements:

• High school degree or equivalent (GED).
• 6 mos. Cash-handling and customer service experience.
• Formal training in computers, banking, or retail preferred.

Key Qualifications:

• Knowledgeable on Bank Teller responsibilities and policies.
• Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
• Polite, courteous, and respectful to all internal and external clients.
• Excellent communication and customer service skills.