Teller (26-94)

American Momentum Bank; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

American Momentum Bank in Odessa, TX seeks a Full-Time Teller to conduct daily credit and debit transactions and provide exceptional customer service. You will maintain cash supply, prepare daily proof records, and identify cross-sell opportunities within the branch.

The role requires a high school diploma or GED, and at least 6 months of cash-handling and customer service experience; formal training in computers, banking, or retail is preferred.

Qualifications

• High school degree or GED required.
• 6 months cash-handling and customer service experience required.
• Formal training in computers, banking, or retail preferred.

Responsibilities

• Greet clients within the banking center in a friendly and professional manner.
• Provide efficient and courteous customer service; address client inquiries and perform cash receipt and payment services.
• Process deposits, withdrawals, transfers, loan payments, and sales of cashier's checks, money orders, etc.
• Maintain accurate records of all transactions and ensure documentation complies with bank policies.
• Demonstrate a high level of accuracy and efficiency in client transactions.
• Ensure adequate cash on hand to meet client demand at teller stations and in the vault.
• Assist with currency transactions, safe deposit, cash boxes, CTRs, and ATM operations.
• Support opening/closing procedures, security policies, and branch operations.

Skills

Customer service

Cash handling

Communication skills

Education

High school degree or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Odessa, TX, US

TELLER

Summary:

Conducts daily credit and debit transactions in compliance with bank policies and procedures. Provides exceptional customer service to each client. Keeps proper cash supply on hand and prepares daily proof records while maintaining acceptable difference records. Identifies potential client needs and engages in the sales process to generate sales of bank products and services, referring to the platform or other areas of the bank as appropriate.

Job functions:

• Proactively greets clients within the banking center.
• Provides efficient and courteous customer service; addresses client inquiries, performs cash receipt and payment services and promotes all bank products and services.
• Performs all teller functions, including, but not limited to, processing deposits, withdrawals, transfers, and loan payments, sale of cashier's checks, money orders, traveler's checks, etc.
• Maintains accurate records of all transactions - prepares/processes cash receipts and payment service-related paperwork, ensuring all documentation is prepared in compliance with bank policies and procedures.
• Demonstrates a high level of accuracy and efficiency when conducting client transactions.
• Ensure that an economical amount of cash is on hand in the vault and at teller stations to meet client demands.
• Handles additional responsibilities such as currency transactions, safe deposit, cash box, CTRs, and ATMs.
• Responsible for vault daily, controls cash in vault, and distributes daily cash to other tellers.
• Understands the bank's security policies and procedures, assists in opening and closing procedures, and maintains codes, alarm function, cameras, cash controls, and other opening/closing related activities.
• Actively promotes the bank's products and services, and identifies opportunities for cross-selling and directs clients to the appropriate area of the bank. Contributes to the banking center goals with referrals, outbound calls, scheduling of appointments, etc.
• Performs other related duties as assigned.

Position requirements:

• High school degree or equivalent (GED).
• 6 mos. Cash-handling and customer service experience.
• Formal training in computers, banking, or retail preferred.

Key Qualifications:

• Knowledgeable on Bank Teller responsibilities and policies.
• Able to resolve most client and teller questions & problems. Consult or refer more complex issues to Assistant Banking Center Manager.
• Polite, courteous, and respectful to all internal and external clients.
• Excellent communication and customer service skills.