Teller II (26-91)

American Momentum Bank; Odessa (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

American Momentum Bank in Odessa, TX is seeking a friendly Teller/Front Desk Associate to greet clients, handle cash transactions, and support daily banking operations. You will work with other associates to ensure accurate cash handling and deliver excellent customer service.

The role includes assisting in opening accounts, processing deposits and withdrawals, and maintaining records while following bank policies and security procedures.

Qualifications

• High school diploma or GED required.
• 1+ year Teller experience or 2+ years heavy cashiering as substitute for Teller role.
• Knowledge of bank products, services, policies and procedures.
• Proficiency with personal computers and other business equipment.

Responsibilities

• Greet clients arriving in-person or by phone in a friendly, professional manner.
• Handle cash transactions including deposits, withdrawals, and checks with accuracy.
• Record and verify transactions per bank policies and balance cash drawer daily.
• Issue traveler's checks, money orders, and official bank checks as needed.
• Assist in opening/closing duties and night deposits/ATM transactions.
• Refer clients to banking associates for product information or problem resolution.
• Cross-train to open new accounts and aid a personal banker as needed.
• Maintain audit records and ensure lobby security and policy compliance.

Skills

Customer service

Cash handling

Attention to detail

Problem solving

Bank regulations

Education

High school diploma or GED

Tools

Point-of-sale systems

Banking software

Cash handling tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Full-Time Odessa, TX, US

16 days ago Requisition ID: 5898

Location: Odessa, TX - East

• Act as the pleasant front-response associate to all entering bank clients, greeting via lobby or phone in a positive, professional manner.
• Cash handling with clients, including disbursements & deposits, and recording and proofing such transactions in accordance with well-defined routine Bank policies/procedures.
• Accurately conduct all credit and debit transactions, including receiving checking and savings deposits/withdrawals, checking endorsements, and accepting checks for cashing.
• Verify cash drawer, balance, and prepare daily work forms.
• Issue traveler's checks, money orders, savings bonds, and official bank checks.
• Keep proper cash supply on hand and prepare daily proof records while maintaining an acceptable difference record.
• Assist Banking Center Manager in maintaining accurate audit records as required by Banking Center Monthly Checklist and Semi-Annual Review.
• Refer clients to appropriate banking associates for any product information requests or problem resolution.
• Cross-trained to open new accounts and/or assist a personal banker with related duties.
• Perform client service transactions, including: address changes, performing stop payments, taking check orders, giving account balances, accepting loan payments, and maintaining client records.
• May assist in opening/closing procedures and night deposits/ATM transactions.
• Works with other associates to ensure proper lobby management and security policies (including alarm functions, cash control, etc.).

Key Qualifications:

• Polite, courteous, and respectful to all customers.
• Use established procedures and guidelines under direct supervision.
• Resolve basic client questions & problems. Consult or refer more complex issues to superiors.
• Ability to learn the Bank's line of products and services, relying on that knowledge to assist other associates and clients with questions
• Limited decision-making - ability to follow instructions routinely and accurately.
• Knowledgeable in financial institution operating policies and procedures, and banking regulations, state and federal.

Position requirements:

• High school degree or equivalent (GED).
• 1+ years of previous Teller experience. Two or more years of heavy cashiering experience may be substituted for Teller experience.
• Knowledge of bank products, services, policies, and procedures.
• Proficiency with personal computers and other business equipment.
• Knowledgeable in financial institution operating policies and procedures, and banking regulations, state and federal.